FAQ - Frequently Asked Questions
How do I pay for classes? We use an invoice system which is sent to you via email which has all our details on to set-up your standing order. Once set up your invoice is linked and will show as paid. Invoices are sent between 21st-23rd of each month as a polite reminder and payment is due on the 1st of each month.
Do you offer a FREE TASTER? Yes, we do! Email to book your free taster today!
What is British Gymnastics Membership? Every gymnast participating in Gymnastics at Rising Phoenix must be a member of British Gymnastics. This is done online with one off annual payment. Please make sure you complete your registration to British Gymnastics by your child’s second session of gymnastics. Click Join or renew – scroll down the British Gymnastics webpage to see your options. https://www.british-gymnastics.org/memberships
What are your term dates? We continue to run classes throughout the year with one week off during the summer and one week off at Christmas. Any other dates will be communicated to you throughout the year via face-to-face, our social media sites and/or email. During the August all our classes run as normal with the exception of Pre-School classes. We also offer Summer Camps during the day.
Are your teachers qualified? Yes, we have a range of qualifications between the coaching team from Helpers Awards for Junior Coaches up to Level 5 High Performance as well as as some staff achieving their Childcare Qualifications and degrees in Sports Coaching and Sport Science. You can also find all our staff on the 'Meet the Team' section on our website.
Can we still join your classes after the month has started? Yes, as long as there is a space in the class you would like to attend, all are welcome to join at any point in the year.
Can parents watch? We do allow spectators (parents/carers) in the room to watch. However, due to the small amount of space in the gym this may be difficult during very busy times. Therefore, we ask once your child is settled in the class to drop-off and pick up. We do provide opportunities for guardians to watch the classes multiple times throughout the year. These include ‘Watching Week’, Displays and In-house competitions.
What should my child wear for class? Leotards are optional in our beginner classes. As long as clothing isn’t baggy to get caught on equipment or cover the gymnasts face when upside down. Shorts/leggings and a t-shirt/vest top are all good options. Hair should be tied up and kept out of the gymnasts face. All jewellery must be removed prior to the session.